Student Health Web Portal
Web Portal Login
Please log in above with your VCU eID & password.
Online scheduling is available for non-urgent appointments, as well as flu vaccine appointments. For all other appointments, call the clinic to schedule.
Please DO NOT schedule through the Web Portal if:
- You desire an earlier appointment than is available online. Only a limited number of appointments are offered through the Portal.
- You have an urgent medical concern.
- You are requesting the flu vaccine AND are under 18 or if you have received a vaccine in the last 2 weeks.
- You need an appointment for mental health concerns.
- You need a physical, pap, or travel consultation.
- The appointment reason you are scheduling for is not listed.
Are You Getting An Error Message?
If you receive an error message when logging in to the Portal, please allow up to 3-5 business days after accepting your offer of admission to log in. Records and Registration needs to assign you a V# and eID before you can access the VCU Student Health Web Portal.
If you are able to log in to the Portal but cannot successfully upload your vaccine documentation, double check that your file is in PDF or JPEG format and the size is no bigger than 5MB. Occasionally there may be technical problems being addressed, in which case, please be patient and try again later.
If you continue to have problems using the Portal, contact Student Health Immunizations at 804-827-8047.
Web Portal Services
In addition to online scheduling, use the Web Portal to:
- Access secure messaging. Secure messaging is the primary way Student Health providers will communicate with you outside of clinic. Please do not ignore these messages as they often contain important health information. Secure messaging is also how you will receive class or work notes for illnesses.
- View approved lab results. Click on the "My Profile" tab after signing in to view results.
- View patient health brochures sent by your medical provider. Click on the link for instructions.
- Submit and view immunization records. Once your records have been updated (this may take up to 15 business days), you can view and/or print your vaccine records by going to the "My Profile" tab.
- Upload other health-related documents, such as medical release forms, photos of your health insurance card, outside labs, etc.
- Access medical documents or orders uploaded by your medical provider. Click on the "My Profile" tab, then "Images".
- View past and future appointments by going to the "Appt. Scheduling" tab.
- Complete electronic medical forms related to your appointment (eg. travel health forms, etc).
Please call Student Health at 804-828-8828 if you are having trouble accessing our online services.
Secure Messaging
Secure messaging through the Web Portal is the primary means by which Student Health providers contact their patients. Email contact is not considered secure and private.
- When a secure message has been sent, you will be notified by text and/or email to check the Web Portal for messages. Please do not ignore these messages as they often contain important medical information (eg. lab results, follow-up recommendations, immunization updates, refill status, etc).
- To access and/or respond to secure messages, simply log in to the Portal with your eID and password.
View Lab Results
Your Student Health provider may choose to post certain lab results to the Web Portal. Ask your provider which labs can be viewed. To view lab results, sign in to the Web Portal, and click on the "My Profile" tab then "Lab History".
View Patient Health Brochures
Use the Web Portal to view and/or print patient health brochures sent by your medical provider:
- Click on the "My Profile" tab, and choose "Health Resources", or
- You can also access patient brochures by viewing previous appointments under the "Appt. Scheduling" tab. Brochures will be attached to the associated appointment under the "Documents" column on the far right.
If you are having difficulty viewing health brochures through the Portal, many of them are available on the Student Health Patient Resources website. Additional brochures are available under the subcategories (Mental Health, Sexual Health, etc.) on the left-hand side of the Patient Resources webpage.
Submit & View Immunization Records
Use the Web Portal to submit immunization records. If an electronic form is required (ie. the VCU Certificate of Immunization), you will still need to submit copies of your vaccine records.
- Please upload documentation only one time. Allow up to 15 business days for your records to be reviewed and updated.
- Once records are updated in our system, you will be able to view and print your vaccine records from the Web Portal by going to the "My Profile" tab.