University Student Health Services

 


Schedule An Appointment By Phone

Online scheduling is only available for COVID vaccine or flu vaccine appointments.


Monroe Park Campus

1300 W. Broad St., Suite 2200
Phone: (804) 828-8828
Fax: (804) 828-1093

Regular Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10am - 4:30pm

Summer & Semester Break Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10am - 4:30pm


MCV Campus

1000 E. Marshall St., Room 305
Phone: (804) 828-9220
Fax: (804) 828-3181

Regular Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10:30am - 4:30pm

Summer & Semester Break Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10am - 4:30pm


Pharmacy (Monroe Park Campus)

Phone: (804) 828-7734

Regular Hours 
Monday - Thursday: 8am - 12pm, 1pm - 4:30pm
Friday: 10am - 12pm, 1pm - 4:30pm

Summer & Semester Break Hours
Monday - Thursday: 8am - 12pm, 1pm - 4:30pm
Friday: 10am - 12pm, 1pm - 4:30pm


More Information

Appointments
Immunization Hours
After-Hours

Accreditation Association for Ambulatory Health Care, Inc.

Welcome to Student Health Services

This Page At A Glance

COVID Vaccine Clinics, Jan 25 & Feb 1

COVID-19 Updates

Free Flu Vaccine

Student Health FAQs

Health Insurance Coverage

Please Read Web Portal Messages

DIY Sick Kit

Student Accommodations

Keep On Being Well

Visit Student Health's COVID FAQs page and together.vcu.edu for more about COVID.

All services, including immunizations, are by APPOINTMENT ONLY due to COVID-19 restrictions. Telehealth appointments are offered for medical issues not requiring an in-person visit.


COVID VACCINE AT THE SEIGEL CENTER, JAN 25 & FEB 1

Student Health is offering free COVID Vaccine Clinics at the Seigel Center on Jan 25 and Feb 1 by appointment only.  Click on the link for details.

Students can also schedule COVID vaccine appointments at both campus clinics through the Web Portal

To search for vaccine availability off-campus, visit www.vaccines.gov.

COVID-19 Updates

What if I have symptoms concerning for COVID?  Even if you think it's just a cold or allergies, your symptoms could still be due to COVID!  Please self-isolate and contact Student Health at 804-828-8828 for free testing.

What if I have been exposed to someone diagnosed with COVID?

COVID vaccination is required for all students who will be on campus for any reason (excluding those with religious or health exemptions).  

  • Students attending classes must submit their COVID-19 vaccination or exemption through the Student Health Web Portal.  Everyone who is eligible for a booster must report receiving one by Feb. 1.  Those eligible for a booster after Feb. 1 must receive and report a booster within 30 days of becoming eligible.
  • Student Health shares records of student compliance with COVID vaccination requirements, including records of vaccination or of medical or religious exemptions, with university administration for the purpose of managing health and safety protocols.  Any record of the provision of health services, however, remains confidential in a student's health record at Student Health, consistent with applicable laws and regulations.

FAQs: Submitting COVID Vaccine Records

  1. What if I receive an error message when logging into the Portal?  Please allow up to 1-3 business days after accepting your offer of admission to log in.  Student Health must receive your V# and eID from Records and Registration before you can access the Portal.  Please only upload PDF or JPEG files no larger than 5 MB.  Do not submit records multiple times.
  2. How do I check the status of my vaccine record?  Log into the Student Health Web Portal, go to the "My Profile" tab, and select "Immun. History." 
    • If the vaccine is listed, Student Health has received it. 
    • If it is not listed, allow 7-10 business days for data entry before checking back. 
    • Student Health will send you a secure message through the Web Portal if there is an issue with your submission.
  3. I lost my vaccination card. How do I go about getting a copy of my record?  The CDC recommends taking a photo of both sides of the card as a back up, in case you lose it.  But if it is already lost, here are recommendations from the CDC & VDH:
    • Contact your vaccination provider directly to access your vaccination record.
    • You can also can look up your COVID-19 vaccination record at www.vaccinate.virginia.gov or through your state health department's immunization information system (IIS).
    • If you enrolled in v-safe or VaxText, you can access your vaccination information through those tools.  V-safe is a smartphone-based tool that uses text messaging and web surveys to provide personalized health check-ins after COVID-19 vaccination.
    • If you are still having difficulty, contact 877-VAX-IN-VA (877-823-4628). 
    • If you have made every effort to receive a copy of your vaccination card and still need a second shot, talk to a vaccination provider.

Free Flu Vaccine

Free flu vaccine is now available at Student Health for all VCU students.  Appointments are required and may be scheduled via the Web Portal or by phone.  Students can also request the flu vaccine during a scheduled medical appointment.

The flu vaccine is effective and does not cause the flu.  All students are encouraged to complete the flu vaccine, especially those at high-risk for complications (eg. those with asthma, diabetes, HIV, etc.).


Student Health FAQs

University Student Health Services is a nationally accredited health care provider that offers primary care services to VCU students. Two clinics are located on the Monroe Park & MCV campuses. APPOINTMENTS ARE REQUIRED & must be scheduled BY PHONE.

Who is eligible to use Student Health? Students who have paid the semester health fee may be seen at Student Health. No health fee is required to use the Student Health Pharmacy or Immunization Services.

What does the health fee cover? There are no co-pays for office visits once the health fee is billed each semester. The health fee does NOT cover prescriptions, referrals, some laboratory services, imaging tests, emergency room visits, etc.  

What about health insurance? Student Health does not accept health insurance, so any additional clinic fees are self-pay. However, health insurance is strongly recommended to cover medical costs not included in the health fee. If you are uninsured, consider health insurance options through Medicaid or the Marketplace.

What payment forms are accepted at Student Health? Student Health is cashless. Only major credit cards, debit cards, Rambucks, Apple Pay, & Samsung Pay are accepted.


Are You Covered?

Need to apply for, renew, or change your health insurance

  • A special enrollment period for the 2021 Health Insurance Marketplace closed on August 15, 2021. At this time, you cannot get 2021 coverage through the Marketplace unless you qualify under certain life events. Open enrollment for 2022 plans will begin in November.
  • Many students are eligible for quality health coverage through Virginia Medicaid based on their income. To see if you qualify, go to www.coverva.org. Enrollment applications for Medicaid are accepted year-round.

Please Check Web Portal Messages!

Secure messaging through the Web Portal is the primary means by which Student Health contacts patients. Email contact is not considered secure and private.

  • You will receive a text notification and/or an email when a secure message has been sent to you. 
  • Simply log in to the Web Portal with your eID & password to access your secure messages.
  • Please do not ignore messages as they often contain important health information, such as lab results, updates on vaccine requirements, etc.

Take-Care-Of-Yourself Checklist

It's a good idea to have a small supply of self-care items on hand for minor illnesses. Make a DIY sick kit with these low-cost items available at the Student Health Pharmacy:

  • Antibiotic ointment
  • Bandaids
  • A digital thermometer
  • Pain relievers (acetaminophen/Tylenol, ibuprofen/Advil, naproxen/Aleve)
  • Allergy pills (Benadryl, Zyrtec, Claritin, or Allegra)
  • Cough & cold medications

Students With Disabilities

Students who have a documented disability & require special accommodations can contact Student Accessibility and Educational Opportunity (SAEO). Health Sciences students should contact the Division for Academic Success (DAS) for assistance.‌