Schedule An Appointment By Phone
Online scheduling is only available for COVID vaccine or flu vaccine appointments.
Monroe Park Campus
1300 W. Broad St., Suite 2200
Phone: (804) 828-8828
Fax: (804) 828-1093
Regular Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10am - 4:30pm
Summer & Semester Break Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10am - 4:30pm
MCV Campus
1000 E. Marshall St., Room 305
Phone: (804) 828-9220
Fax: (804) 828-3181
Regular Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10:30am - 4:30pm
Summer & Semester Break Hours
Monday - Thursday: 8am - 4:30pm
Friday: 10am - 4:30pm
Pharmacy (Monroe Park Campus)
Phone: (804) 828-7734
Regular Hours
Monday - Thursday: 8am - 12pm, 1pm - 4:30pm
Friday: 10am - 12pm, 1pm - 4:30pm
Summer & Semester Break Hours
Monday - Thursday: 8am - 12pm, 1pm - 4:30pm
Friday: 10am - 12pm, 1pm - 4:30pm
More Information
Appointments
Immunization Hours
After-Hours
Welcome to Student Health Services
| This Page At A Glance | |
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For more about COVID, visit Student Health's COVID FAQs page and together.vcu.edu. |
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All services, including immunizations, are by APPOINTMENT ONLY due to COVID-19 restrictions. Telehealth appointments are offered for medical issues not requiring an in-person visit.
COVID-19 Updates
What if I have symptoms concerning for COVID?
What if I have been exposed to someone diagnosed with COVID?
Need vaccine? Students can receive COVID vaccines at Student Health or search for local vaccine opportunities at www.vaccines.gov.
COVID vaccination is required for all students who will be on campus for any reason (excluding those with religious or health exemptions). Students attending fall classes must submit their COVID-19 vaccination or exemption through the Student Health Web Portal.
- Due to the large volume of records being received, please allow 7-10 business days for processing. Please do not submit records multiple times.
- If you receive an error message when logging into the Portal, please allow up to 1-3 business days after accepting your offer of admission to log in. Student Health must receive your V# and eID from Records and Registration before you can access the Portal. Please only upload PDF or JPEG files no larger than 5 MB.
- For more information, visit One VCU's COVID Vaccine FAQs page for students.
- Student Health shares records of student compliance with COVID vaccination requirements, including records of vaccination or of medical or religious exemptions, with university administration for the purpose of managing health and safety protocols. Any record of the provision of health services, however, remains confidential in a student's health record at Student Health, consistent with applicable laws and regulations.
How do I check the status of my vaccine record?
- Log into the Student Health Web Portal, go to the "My Profile" tab, and select "Immun. History."
- If the vaccine is listed, Student Health has received it. If not, allow 7-10 business days for data entry then check back.
- Student Health will send you a secure message through the Web Portal if there is an issue with your submission. Please be sure we have not tried to reach you via secure messaging.
I lost my vaccination card. How do I go about getting a copy of my record? The Centers for Disease Control and Prevention recommend taking a photo of both sides of the card as a back up, in case you lose it. But if it is already lost, here are recommendations from the CDC:
- Contact your vaccination provider directly to access your vaccination record.
- If you can’t reach the vaccination provider, contact your state health department’s immunization information system. You can find state IIS info here.
- If you enrolled in v-safe or VaxText, you can access your vaccination information through those tools.
- If you have made every effort to receive a copy of your vaccination card and still need a second shot, talk to a vaccination provider.
Free Flu Vaccine
Free flu vaccine is now available at Student Health for all VCU students. Appointments are required and may be scheduled via the Web Portal or by phone. Students can also request the flu vaccine during a scheduled medical appointment.
The flu vaccine is effective and does not cause the flu. All students are encouraged to complete the flu vaccine, especially those at high-risk for complications (eg. those with asthma, diabetes, HIV, etc.).
Student Health FAQs
University Student Health Services is a nationally accredited health care provider that offers primary care services to VCU students. Two clinics are located on the Monroe Park & MCV campuses. APPOINTMENTS ARE REQUIRED & must be scheduled BY PHONE.
Who is eligible to use Student Health? Students who have paid the semester health fee may be seen at Student Health. No health fee is required to use the Student Health Pharmacy or Immunization Services.
What does the health fee cover? There are no co-pays for office visits once the health fee is billed each semester. The health fee does NOT cover prescriptions, referrals, some laboratory services, imaging tests, emergency room visits, etc.
What about health insurance? Student Health does not accept health insurance, so any additional clinic fees are self-pay. However, health insurance is strongly recommended to cover medical costs not included in the health fee. If you are uninsured, consider health insurance options through Medicaid or the Marketplace.
What payment forms are accepted at Student Health? Student Health is cashless. Only major credit cards, debit cards, Rambucks, Apple Pay, & Samsung Pay are accepted.
Are You Covered?
Need to apply for, renew, or change your health insurance?
- A special enrollment period for the 2021 Health Insurance Marketplace closed on August 15, 2021. At this time, you cannot get 2021 coverage through the Marketplace unless you qualify under certain life events. Open enrollment for 2022 plans will begin in November.
- Many students are eligible for quality health coverage through Virginia Medicaid based on their income. To see if you qualify, go to www.coverva.org. Enrollment applications for Medicaid are accepted year-round.
Please Check Web Portal Messages!
Secure messaging through the Web Portal is the primary means by which Student Health contacts patients. Email contact is not considered secure and private.
- You will receive a text notification and/or an email when a secure message has been sent to you.
- Simply log in to the Web Portal with your eID & password to access your secure messages.
- Please do not ignore messages as they often contain important health information, such as lab results, updates on vaccine requirements, etc.
Take-Care-Of-Yourself Checklist
It's a good idea to have a small supply of self-care items on hand for minor illnesses. Make a DIY sick kit with these low-cost items available at the Student Health Pharmacy:
- Antibiotic ointment
- Bandaids
- A digital thermometer
- Pain relievers (acetaminophen/Tylenol, ibuprofen/Advil, naproxen/Aleve)
- Allergy pills (Benadryl, Zyrtec, Claritin, or Allegra)
- Cough & cold medications
Students With Disabilities
Students who have a documented disability & require special accommodations can contact Student Accessibility and Educational Opportunity (SAEO). Health Sciences students should contact the Division for Academic Success (DAS) for assistance.